Administrative Professional

Bug House Pest Control•Greensboro, GA

About The Position

Bug House Pest Control is hiring an Administrative Professional to support customers and service operations. The position is described as a critical link between customers and service professionals, helping ensure smooth operations and a high level of customer service. Pest control experience is not necessary; training is provided. The role offers career growth potential and is part of a financially stable, growing company in a recession-resistant industry.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Proficiency with Microsoft Office tools, including Word, Excel, and PowerPoint.
  • Ability to follow direction, handle stress, multitask, and stay organized, friendly, and motivated.

Responsibilities

  • Manage inbound calls and emails, assisting customers with payments, scheduling, pest control sales, and conflict resolution.
  • Document customer accounts and complete paperwork accurately and promptly.
  • Handle additional tasks and projects as needed to support the team.
  • Collaborate with administrative associates, sales staff, service professionals, and management to provide top-tier customer service.
  • Communicate consistently with customers to ensure their needs are met.

Benefits

  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match.
  • Employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts.
  • Industry-leading quality training program.
  • Competitive salary.
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