Administrative Professional

Northwest Exterminating • Opelika, AL

4d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service operations. The role is a key connection between customers and service professionals, helping keep operations organized and ensuring customer needs are met. Comprehensive training is provided, and no prior experience is necessary. The stated starting hourly pay is $15–$17. The position supports a team serving communities across the Southeast and reflects Northwest’s emphasis on honesty, integrity, excellence, professionalism, and customer care.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint.
• No prior experience is necessary.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated to succeed.

Responsibilities

• Manage inbound calls and emails, helping customers with payments, scheduling, and conflict resolution.
• Document customer accounts and complete paperwork accurately and promptly.
• Coordinate and prepare monthly service routes for service professionals, ensuring schedules are correct and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Communicate consistently with customers to ensure their needs are met.
• Follow the NORTHWEST WAY and represent the company’s values and image in customer interactions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Maternity insurance
• Life insurance
• 401(k) plan with company match
• Employee stock purchase plan
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee discounts
• Quality training program
• Career growth and development support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED