Administrative Professional

Northwest Exterminating • Ringgold, GA

12d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service operations. The position is a key connection between customers and service professionals, helping keep the company’s operations running smoothly. Northwest provides comprehensive training and opportunities for career development in a team-oriented, family-oriented culture.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• No prior experience is necessary.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated to succeed.

Responsibilities

• Manage inbound calls and emails, helping customers with payments, scheduling, and conflict resolution.
• Document customer accounts and complete paperwork accurately and promptly.
• Coordinate and prepare monthly service routes for service professionals, ensuring schedules are correct and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Communicate consistently with customers to ensure their needs are met.
• Uphold the NORTHWEST WAY and represent the company’s values and image in customer interactions.

Benefits

• 401(k) plan with company match.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Maternity insurance.
• Life insurance.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Quality training program.
• Career development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED