Administrative Professional
Northwest Exterminating•Doral, FL
About The Position
Northwest Exterminating is seeking an Administrative Professional to help keep operations running smoothly and serve as a key link between customers and service professionals. The role handles customer inquiries, account documentation, service-route preparation, and coordination with internal teams. Northwest provides comprehensive training and supports employee growth. The position offers a starting hourly pay of $17 and a comprehensive benefits package.
Requirements
- High school diploma or equivalent.
- At least 18 years of age.
- Proficiency in Microsoft Office tools, including Word, Excel, and PowerPoint.
- Ability to follow direction, handle stress, multitask, and stay organized, friendly, and motivated.
- No experience necessary.
Responsibilities
- Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
- Document customer accounts and complete paperwork accurately and promptly.
- Coordinate and prepare monthly service routes, ensuring schedules are correct and ready.
- Handle additional tasks and projects as needed to support the team.
- Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
- Maintain consistent communication with customers and address their needs.
- Follow the NORTHWEST WAY and uphold standards of professionalism and customer care.
- Represent Northwest’s values and image in customer interactions.
Benefits
- 401(k) plan with company match
- Medical insurance
- Dental insurance
- Vision insurance
- Maternity insurance
- Life insurance
- Paid vacation
- Paid holidays
- Sick leave
- Employee discounts
- Quality training program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
