Administrative Professional

Northwest Exterminating • Gainesville, GA

6d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service operations. This role is a critical link between customers and service professionals, helping keep operations running smoothly. The company offers training, career development, and a family-oriented work environment. Starting hourly pay is $16.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated to succeed.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for service professionals, ensuring schedules are accurate and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Maintain consistent communication with customers and ensure their needs are met.
• Follow the NORTHWEST WAY and uphold professional standards and customer care.
• Represent Northwest’s values and image in customer interactions.

Benefits

• 401(k) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Maternity insurance
• Life insurance
• Employee stock purchase plan
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee discounts
• Quality training program
• Career development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED