Administrative Professional

Northwest Exterminating • Smyrna, GA

1d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service professionals and help keep operations running smoothly. The role manages customer communications and account paperwork, coordinates monthly service routes, and works with administrative associates, sales, service professionals, and management to provide customer service. Northwest provides training and opportunities for career development. Starting hourly pay is $17.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• No experience necessary.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated to succeed.

Responsibilities

• Manage inbound calls and emails, helping customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for service professionals, ensuring schedules are correct and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Communicate consistently with customers and ensure their needs are met.
• Uphold the NORTHWEST WAY and represent the company's values and image in customer interactions.

Benefits

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Maternity insurance
• Life insurance
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee discounts
• Quality training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED