Administrative Professional

Northwest Exterminating • Newnan, GA

5d

About The Position

Northwest Exterminating is hiring an Administrative Professional to support customers and service operations. The role is a key connection between customers and service professionals, helping keep operations running smoothly while delivering professional, attentive customer service. Northwest provides training and opportunities for career development. The position offers starting hourly pay of $16 and a benefits package.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated.
• No experience is necessary.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and complete paperwork accurately and promptly.
• Coordinate and prepare monthly service routes for service professionals, ensuring schedules are accurate and ready.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Maintain consistent communication with customers and ensure their needs are met.
• Follow the NORTHWEST WAY and represent the company’s values and image through professional customer interactions.

Benefits

• 401(k) plan with company match.
• Medical, dental, vision, maternity, and life insurance.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Quality training program.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED