Administrative Professional

Bug House Pest Control•Macon, GA

About The Position

Bug House Pest Control is hiring an Administrative Professional to support customers and service professionals and help keep operations running smoothly. The role includes handling customer inquiries, maintaining accurate account documentation, coordinating with internal teams, and providing consistent customer service. No pest control experience is necessary; training is provided. The company describes the position as offering career growth potential in a growing, recession-resistant industry.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint.
  • Ability to follow direction, handle stress, multitask, and stay organized, friendly, and motivated.
  • No prior experience is necessary.

Responsibilities

  • Manage inbound calls and emails, assisting customers with payments, scheduling, pest control sales, and conflict resolution.
  • Document customer accounts and ensure paperwork is completed accurately and promptly.
  • Handle additional tasks and projects as needed to support the team.
  • Collaborate with administrative associates, sales, service professionals, and management to provide top-tier customer service.
  • Maintain consistent communication with customers and ensure their needs are met.

Benefits

  • Competitive salary.
  • Comprehensive benefits, including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match.
  • Employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts.
  • Industry-leading training program.
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