Administrative Professional

Rollins • Macon, GA

1d

About The Position

Bug House Pest Control is hiring an Administrative Professional to support customer service and daily operations. The role serves as a key link between customers and service professionals by handling customer communications, documenting account information, and coordinating with internal teams. No pest control experience is necessary; training is provided. The company describes the position as offering growth potential, a supportive team environment, and a role that helps customers feel safe in their homes and workplaces.

Requirements

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.
• No experience necessary; pest control experience is not required.
• Ability to follow direction, handle stress, multitask, and be organized, friendly, and motivated to succeed.

Responsibilities

• Manage inbound calls and emails and assist customers with payments, scheduling, pest control sales, and conflict resolution.
• Document customer accounts and complete paperwork accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with administrative associates, sales, service professionals, and management to provide customer service.
• Maintain consistent communication with customers and ensure their needs are met.

Benefits

• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.
• Competitive salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED