Administrative Manager

Petro Home Services•New York, NY

17d

About The Position

A growing home services provider is seeking a reliable, detail-oriented Administrative Manager to oversee administrative staff and support district operations. The role supports department managers, monitors operational and financial reporting, and helps ensure compliance and accurate administration across the district. It offers opportunities for advancement in a dynamic environment. The Administrative Manager works with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance. The position also supports audits, inventories, business planning, special projects, company meetings, and community or charitable events.

Requirements

Strong leadership, integrity, and ethical standards.
Knowledge of Sarbanes-Oxley and internal controls, with the ability to train others and ensure compliance.
Excellent communication, organization, and problem-solving skills.
Proficiency in MS Office, Excel, and Outlook.
Ability to work independently and in a fast-paced team environment.
Valid driver’s license.
Pleasant and professional demeanor; highly detail-oriented and focused, with a flexible and adaptable nature.
Excellent verbal and written communication, interpersonal, and active listening skills.
Ability to interact effectively with customers and coworkers.

Responsibilities

Support department managers in completing district functions.
Run and analyze reports covering cases, margins, P&L, billing, payroll, and concessions.
Process and audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy.
Manage the COD department, including tracking daily pricing, volume, and margin.
Troubleshoot customer and delivery issues and review customer feedback to resolve problems.
Ensure daily compliance with 24/48 queues.
Review departmental budgets monthly for accuracy and compliance.
Review and approve payroll.
Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports.
Support internal and external audits, inventories, and business planning with accurate reporting and reconciliations.
Partner with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance.
Assist with special projects, company meetings, and community or charitable events.
Oversee administrative staff and support district operations.