Administrative Manager

TruX Retail Partner • Carlisle, PA

24d • $60,000 - $80,000 • Hybrid

About The Position

The Administrative Manager oversees office operations, facilities, procurement, and cross-functional business support to enable scalable growth and improve operational efficiency. The role partners with executive leadership and internal teams to manage resources, vendor relationships, and budgets; strengthen employee onboarding and workplace experience; and develop scalable processes that support evolving business needs.

The position manages office and facilities operations across company and retailer partner locations, supports employee onboarding and people operations, and provides executive and leadership support. It also drives cross-functional initiatives, meetings, offsites, and events, while improving processes, internal communications, reporting, and operational effectiveness through data and stakeholder feedback.

The work environment is hybrid, with office-based or remote work depending on location and business needs. Travel to retail locations, client offices, and company meetings is required as needed.

Requirements

• At least 3 years of experience in business operations, office and facilities management, operations coordination, executive operations, or a related field.
• High school diploma or equivalent.
• Experience managing office operations, facilities, vendors, procurement, and business support functions.
• Experience developing scalable operational processes and managing budgets, expenses, vendor performance, and cost efficiencies.
• Ability to partner with executives and cross-functional teams to translate business priorities into actionable plans.
• Demonstrated ability to manage competing priorities, resolve operational challenges, and drive initiatives to completion.
• Ability to maintain accurate documentation, protect confidential information, analyze operational data, and recommend improvements.
• Strong analytical, problem-solving, and operational decision-making skills.
• Excellent written and verbal communication skills and ability to collaborate with and influence stakeholders at all levels.
• Strong organizational, prioritization, and project management skills, including managing competing deadlines in a fast-paced environment.
• Ability to exercise sound decision-making when addressing operational needs and sensitive matters.
• Strong vendor negotiation, budget management, and resource planning skills.
• Ability to identify process gaps, develop scalable solutions, and drive continuous improvement.
• Proficiency in Microsoft Office, collaboration tools, HRIS, expense management platforms, and other business operations systems.

Nice To Haves

• Bachelor's degree in business administration, operations management, or a related field.

Responsibilities

• Manage office and facilities operations across company and retailer partner locations, including expansion planning, vendor management, and coordination of security, equipment, and logistical requirements.
• Develop and manage vendor relationships, procurement strategies, operational budgets, and contracts; negotiate service terms and identify opportunities to improve cost efficiency and resource allocation.
• Support operational onboarding readiness with Talent Acquisition, HR, IT, and Operations, ensuring employees have the equipment, workspace, system access, and resources they need.
• Partner with Talent Delivery and operations leadership to support people operations, recruiting logistics, and employee engagement initiatives.
• Provide executive and leadership support by coordinating priorities, calendars, travel, meetings, and materials; anticipate business needs and facilitate effective communication and decision-making.
• Drive cross-functional initiatives, company meetings, offsites, and internal and external events, coordinating resources and resolving operational challenges.
• Develop and continuously improve operational processes, procedures, internal communications, and reporting to strengthen consistency, accountability, and scalability.
• Use operational data, budget trends, vendor performance, and stakeholder feedback to identify risks, recommend solutions, and improve operational effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED