Administrative Director, Urgent Care Operations

PIH Health • Whittier, CA

7d

About The Position

The Director, Urgent Care Operations is responsible for the continuous, effective operations across our seven (7) regional urgent care centers, managing the business, staff, and non-clinical daily functions. Works with Senor Director, Medical Director, front line managers and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and to improve patient, physician, and employee satisfaction. In conjunction with medical staff leadership, including Senior Medical Director, Physician Department Chairs and Physician Team Leaders, develops and implements business plans for existing and future departments and programs. Leads by example. Works with the team to reduce infrastructure and to promote high value performance. This is a management position. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram .

Requirements

• Demonstrated leadership ability
• Written and verbal communication skills
• Interpersonal competence
• Team-building, mentoring, and training skills
• Negotiation, confrontation and facilitation skills
• Computer skills
• Organizational skills
• Financial management skills
• Performance improvement skills

Nice To Haves

• Clinical experience

Responsibilities

• Continuous, effective operations across seven (7) regional urgent care centers
• Managing the business, staff, and non-clinical daily functions of urgent care centers
• Improving the quality of care
• Strengthening the financial performance of group practice offices
• Improving patient, physician, and employee satisfaction
• Developing and implementing business plans for existing and future departments and programs in conjunction with medical staff leadership
• Leading by example
• Working with the team to reduce infrastructure
• Promoting high value performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed