Administrative Assistant - CBHC Urgent Care

Eliot Community Human Services•Lynnwood, WA

About The Position

Eliot is seeking an Administrative Assistant to support its Community Behavioral Health Center (CBHC) Urgent Care team. The CBHC program serves as a single entry point for mental health and substance use services for youth, families, and adults. The role provides comprehensive administrative and clerical assistance to help ensure smooth program operations. The ideal candidate has strong communication and interpersonal skills, attention to detail, and the ability to manage tasks efficiently. The schedule is Monday through Friday, 12:00 p.m. to 8:00 p.m. The hourly rate is $23.08.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and reliable transportation.
  • Computer literacy and skill in using computers and related software applications.
  • Effective verbal and written communication skills.
  • Ability to multitask and think calmly in a fast-paced environment.

Responsibilities

  • Greet guests and visitors and respond to general inquiries about CBHC.
  • Provide administrative and clerical support, including correspondence, data entry, scanning, assembling electronic medical record (EMR) files, and other general duties.
  • Assist clinical staff with scheduling client appointments, including reminder calls and correspondence.
  • Register new patients and update existing patients’ information, including collecting all eligibility documents.
  • Support clients in completing required treatment documentation.
  • Help maintain client medical records, including verifying and updating demographic and insurance information at the time of service.
  • Collect appointment-day copayments and track outstanding balances for reporting to management.

Benefits

  • Paid time off, including vacation, sick time, and paid holidays.
  • Medical, dental, and vision plans for benefit-eligible positions.
  • 401(k) with employer match.
  • Discounted fitness services and access to childcare resources.
  • Company-paid life and accidental death insurance.
  • Ongoing training, career advancement programs, tuition reimbursement, and leadership development.
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