APP Director, Primary Care & Urgent Care

LCMC Health•New Orleans, LA

About The Position

The APP Director, Primary Care & Urgent Care System provides strategic, operational, and clinical leadership for Advanced Practice Providers across LCMC Health’s primary care and urgent care settings. The role advances APP practice, enhances care delivery models, improves operational performance, ensures regulatory compliance, and supports workforce development. The Director partners with physician leaders, operational executives, and clinical teams to optimize patient access, quality outcomes, provider engagement, and service line growth. Reporting directly to the Chief of Advanced Practice, this leader supports system-wide ambulatory care strategy and fosters collaboration, innovation, and continuous improvement.

Requirements

Master’s degree in an advanced practice clinical discipline, such as Family Nurse Practitioner (FNP), Advanced Practice Registered Nurse (APRN), Physician Assistant (PA), or Doctor of Nursing Practice (DNP).
For nurse practitioners: current Louisiana Registered Nurse (RN) license, current Louisiana Advanced Practice Registered Nurse (APRN) license, and Family Nurse Practitioner (FNP) certification.
For physician assistants: current Louisiana Physician Assistant license through the Louisiana State Board of Medical Examiners.
Basic Life Support (BLS) certification.
Advanced Cardiac Life Support (ACLS) certification within six months of hire.

Nice To Haves

Advanced degree in healthcare leadership, administration, or business (MBA, MHA, DNP, or related field).
Two or more years of leadership experience in a healthcare setting.
Experience recruiting, developing, mentoring, and retaining Advanced Practice Providers.
Experience leading operational, clinical, quality improvement, and strategic initiatives.
Demonstrated success building collaborative relationships with physicians, operational leaders, and multidisciplinary teams.

Responsibilities

Partner with the Chief of Advanced Practice to implement system-wide strategies for APP practice and workforce optimization.
Develop and execute departmental and service-line goals aligned with LCMC Health’s mission, strategic priorities, and growth objectives.
Lead initiatives to improve patient access, care delivery, productivity, quality metrics, and patient experience across primary care and urgent care.
Support health system integration efforts and identify opportunities for program development and expansion.
Advance APP practice through top-of-license utilization and evidence-based care models.
Collaborate with physician and operational leadership to optimize APP structure, workflows, and staffing models.
Lead APP recruitment, onboarding, retention, mentorship, and professional development.
Partner with academic institutions and healthcare training programs to strengthen APP recruitment pipelines and workforce sustainability.
Support APP engagement and create leadership development opportunities throughout the organization.
Ensure compliance with organizational, state, and national regulatory requirements related to APP practice.
Develop and maintain policies, procedures, and practice standards supporting safe, effective, and efficient care delivery.
Partner with clinical leaders on quality, risk, safety, documentation, EHR utilization, patient satisfaction, access, coding, and billing performance.
Monitor operational dashboards and performance metrics to identify opportunities for improvement and growth.
Promote evidence-based practices that drive service excellence and patient outcomes.
Work with physicians, department leaders, and operational teams to achieve strategic and operational goals.
Advocate for APPs across the health system.
Represent LCMC Health’s APP community through committee leadership, quality initiatives, task forces, and professional organizations.
Foster interprofessional collaboration, education, and continuous learning.