Internship – Administrative Customer Support (Customer Badging)

ASML • Hillsboro, OR

7d • Onsite

About The Position

The Customer Support organization installs, qualifies, repairs, and maintains ASML systems at customer sites and transfers necessary know-how to customers. This internship is part of the Customer Support Admin Support team, which works with local Customer Support leadership to perform customer-related tasks in a specific region. The intern will help streamline the customer badging process and bring ideas to improve its efficiency and overall experience.

The position is located on-site in Hillsboro, Oregon. Onsite presence is required for in-person work events, training, and meetings, supporting teamwork, collaboration, and innovation. The job description may change at any time. Candidates must be authorized to work in the United States without employer sponsorship. Offers are contingent on successfully completing a background check and any other required tests.

Requirements

• Currently studying toward an associate’s, undergraduate, or graduate degree in Human Resources, Communications, Event Management, Business, or a related field.
• Strong oral and written communication skills, including clear, concise, and professional communication.
• Results-driven, with ownership, accountability, urgency, and attention to detail.
• Proficient in Microsoft Office suite programs.
• Able to observe and respond to people and situations and interact with others encountered in the course of work.
• Able to learn and apply new information or skills.
• Able to read and interpret data, information, and documents.
• Strong internal and external customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
• Able to complete assignments accurately and with attention to detail.
• Able to perform effectively in a demanding environment with changing workloads.
• Identifies bottlenecks and drives improvements.
• Able to work independently or as part of a team and follow through on assignments with minimal supervision.
• Able to establish and maintain cooperative working relationships with coworkers and customers.
• Able to work according to strict procedures and timelines.
• Must be authorized to work in the United States without employer sponsorship.
• Must successfully complete a background check and any other tests required for an offer of employment.

Nice To Haves

• Experience working in SharePoint.

Responsibilities

• Learn and execute the customer badging process.
• Establish documentation and capture knowledge about the customer badging process.
• Develop and improve user instructions and communications related to customer badging.
• Handle other duties as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree