Talent Manager - Administrative & Customer Support
About The Position
Talent Managers work in a team environment and are responsible for negotiating and developing business with new and existing clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They recruit, interview, and match skilled administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities; manage ongoing engagements to provide customer service to clients and candidates; communicate with candidates and offer career guidance; and participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The typical salary range is $41,000 to $58,000, negotiable depending on experience and location. The position is eligible for a bonus based on achievement of performance objectives.
Requirements
- At least 2 years of business development experience in a metrics-driven environment.
- At least 1 year of experience successfully developing new business in a multi-call, multi-decision-maker environment.
- Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
- Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
- Knowledge of and familiarity with administrative and customer support department operations.
- Positive attitude and an engaging, businesslike approach.
Nice To Haves
- BA/BS degree preferred.
- At least 1 year of administrative or customer support experience preferred.
Responsibilities
- Negotiate and develop business with new and current clients.
- Market Robert Half’s services through telephone, video, and in-person meetings with hiring managers and decision-makers.
- Recruit, interview, and match administrative and customer support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
- Manage ongoing engagements and provide customer service to clients and candidates.
- Maintain ongoing communication with candidates and provide career guidance.
- Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.
Benefits
- Base salary and performance bonus
- Medical, vision, and dental insurance
- Flexible spending and health savings accounts
- Life and accident insurance
- Adoption, surrogacy, and fertility assistance
- Paid parental leave of up to 6 weeks
- Short- and long-term disability
- Paid vacation, personal, and sick time through Choice Time Off; new hires earn up to 17 days per calendar year, prorated based on hours worked per week and varying by years of service
- Up to 11 paid holidays per calendar year
- Company 401(k) savings and investment plan or deferred compensation plan, if eligible
- Employer match of 100% on the first 3% of eligible employees’ contributions
- Career advancement opportunities
- Training, client relationship management tools, and advanced technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
