Talent Manager (Administrative & Customer Support)

Robert Half•Stockton, CA

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments. They also recruit, interview, and match skilled administrative and customer support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities; manage ongoing engagements to provide outstanding service to clients and candidates; communicate with and provide career guidance to candidates; and participate in local trade association and networking events to increase Robert Half’s presence in the local business community. The typical salary range is $70,304 to $79,000, negotiable depending on experience and location. The position is eligible for a bonus based on performance objectives. Robert Half offers training, client relationship management tools, and technology. The company describes opportunities for career advancement and provides a competitive benefits package.

Requirements

At least 2 years of business development experience in a metrics-driven environment.
At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of a current Windows operating system, Microsoft Office Suite, and a contact management application such as Salesforce.
Knowledge of and familiarity with administrative and customer support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.
At least 1 year of administrative or customer support experience preferred.

Responsibilities

Negotiate and develop business with new and current clients.
Market services by telephone, video, and in-person meetings with hiring managers and decision-makers in administrative and customer support departments.
Recruit, interview, and match administrative and customer support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements to provide outstanding customer service to clients and candidates.
Maintain ongoing communication with candidates and provide career guidance.
Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.

Benefits

Performance-based bonus pay.
Group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability insurance.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and varying by years of service.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employee contributions.
Training, client relationship management tools, and advanced technology.