Talent Manager (Administrative & Customer Support)

Robert Half•Spartanburg, SC

About The Position

The Talent Manager works in a team environment and is responsible for developing business with new and existing clients. The role markets Robert Half’s services through telephone, video, and in-person meetings with hiring managers and decision-makers in accounting and finance departments. The Talent Manager recruits, interviews, and matches Administrative & Customer Support professionals to client projects, contract assignments, and contract-to-full-time opportunities. The position also manages ongoing engagements, provides customer service to clients and candidates, communicates with candidates and offers career guidance, and participates in local trade association and networking events to strengthen Robert Half’s presence in the local business community.

Requirements

At least 2 years of business development experience in a metrics-driven environment.
At least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
Prior success marketing to and closing top-level decision-makers at small and medium-sized businesses and cultivating mutually beneficial long-term relationships.
Working knowledge of a current Windows operating system, Microsoft Office Suite—especially Excel—and a contact management application such as Salesforce.
Knowledge of and familiarity with Administrative & Customer Support department operations.
Positive attitude and an engaging, businesslike approach.

Nice To Haves

BA/BS degree preferred.
At least 1 year of Administrative & Customer Support experience preferred.

Responsibilities

Negotiate and develop business with new and current clients.
Market services by telephone, video, and in-person meetings with hiring managers and decision-makers.
Recruit, interview, and match Administrative & Customer Support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
Manage ongoing engagements and provide outstanding customer service to clients and candidates.
Maintain ongoing communication with candidates and provide career guidance.
Participate in local trade association and networking events to increase Robert Half’s presence in the local business community.

Benefits

Competitive benefits package, including group medical, vision, and dental insurance.
Flexible spending and health savings accounts.
Life and accident insurance.
Adoption, surrogacy, and fertility assistance.
Paid parental leave of up to 6 weeks.
Short- and long-term disability insurance.
Paid time off for vacation, personal needs, and sick time; new hires earn up to 17 days of Choice Time Off per calendar year, prorated based on hours worked and tenure.
Up to 11 paid holidays per calendar year.
401(k) savings and investment plan or deferred compensation plan, if eligible, with a 100% employer match on the first 3% of eligible employees’ contributions.
Base salary and bonus pay for talent professional positions.
World-class training, client relationship management tools, and advanced technology.