Talent Manager (Administrative & Customer Support)

Robert Half•SC SPARTANBURG, SC

About The Position

Talent Managers work in a team environment and are responsible for negotiating and developing business with new and current clients. They market Robert Half’s services by telephone, video, and in-person meetings with hiring managers and decision-makers in accounting and finance departments. They also recruit, interview, and match highly skilled Administrative & Customer Support professionals with clients’ projects, contract assignments, and contract-to-full-time opportunities. The role manages ongoing engagements to provide outstanding customer service to clients and candidates, communicates with candidates and provides career guidance, and participates in local trade association and networking events to increase Robert Half’s presence in the local business community. The position is located in Spartanburg, South Carolina. Robert Half offers a base salary and bonus pay for talent professional positions, along with a competitive benefits package. The company also provides training, client relationship management tools, and advanced technology.

Requirements

  • At least 2 years of business development experience in a metrics-driven environment, including at least 1 year of success developing new business in a multi-call, multi-decision-maker environment.
  • Prior success marketing to and closing top-level decision-makers at small or medium-sized businesses and cultivating mutually beneficial long-term relationships.
  • Working knowledge of a current Windows operating system, Microsoft Office Suite (especially Excel), and a contact management application such as Salesforce.
  • Knowledge of and familiarity with Administrative & Customer Support department operations.
  • Positive attitude and an engaging, businesslike approach.

Nice To Haves

  • BA/BS degree preferred.
  • At least 1 year of Administrative & Customer Support experience preferred.

Responsibilities

  • Negotiate and develop business with new and current clients.
  • Market company services by telephone, video, and in-person meetings with hiring managers and decision-makers.
  • Recruit, interview, and match Administrative & Customer Support professionals with client projects, contract assignments, and contract-to-full-time opportunities.
  • Manage ongoing engagements and provide customer service to clients and candidates.
  • Communicate with candidates and provide ongoing career guidance.
  • Participate in local trade association and networking events to increase the company’s presence in the local business community.

Benefits

  • Base salary and bonus pay for talent professional positions
  • Group medical, vision, and dental insurance
  • Flexible spending and health savings accounts
  • Life and accident insurance
  • Adoption, surrogacy, and fertility assistance
  • Paid parental leave of up to 6 weeks
  • Short- and long-term disability
  • Paid time off for vacation, personal needs, and sick time
  • Up to 17 days of Choice Time Off per calendar year for a new hire, prorated based on hours worked per week
  • Up to 11 paid holidays per calendar year
  • 401(k) savings and investment plan or deferred compensation plan, if eligible
  • Employer match of 100% on the first 3% of eligible employee contributions
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