Internship – Administrative Customer Support (Customer Badging)

ASML • Hillsboro, OR

5d • Onsite

About The Position

ASML’s Customer Support organization installs, qualifies, repairs, and maintains ASML systems at customer sites and transfers the necessary know-how to customers. This internship is part of the CS Admin Support team, which works with local Customer Support leadership to support customers in its region. The intern will help streamline the customer badging process and contribute ideas to improve its efficiency and overall experience.

The position is on-site in Hillsboro, Oregon. It requires in-person attendance at work-related events, trainings, and meetings. The role may involve work at a customer site, including time in a clean room around electromechanical equipment, and domestic travel for program closeout and presentation. Employment is contingent on successfully completing a background check and any other required tests. Candidates must be authorized to work in the United States without employer sponsorship.

Requirements

• Must be studying toward an associate’s, undergraduate, or graduate degree in Human Resources, Communications, Event Management, Business, or a related field.
• Strong oral and written communication skills, including clear, concise, and professional communication.
• Proficient use of Microsoft Office suite programs.
• Ability to learn and apply new information or skills.
• Ability to read and interpret data, information, and documents.
• Strong internal and external customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
• Ability to complete assignments with attention to detail and a high degree of accuracy.
• Ability to perform effectively in a demanding environment with changing workloads.
• Demonstrated ownership and accountability, with a results-driven approach.
• Ability to work independently or as part of a team and follow through on assignments with minimal supervision.
• Ability to establish and maintain cooperative working relationships with co-workers and customers.
• Must be authorized to work in the United States without employer sponsorship.
• Must successfully complete a background check and any other required tests.

Nice To Haves

• Experience working in SharePoint.

Responsibilities

• Learn and execute the customer badging process.
• Establish documentation and capture knowledge about the customer badging process.
• Develop and improve user instructions and communications related to customer badging.
• Perform other duties as assigned.
• Identify bottlenecks and drive improvements.
• Complete assignments according to established procedures and timelines.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree