Administrative Coordinator 4

State of Louisiana•Shreveport, LA
•Onsite

About The Position

The Administrative Coordinator 4 is an advanced administrative and specialized support position for the Louisiana Department of Health’s Disability Determinations Services (DDS). The role requires extensive knowledge of the Social Security Administration (SSA) Disability Program, the appellate process, and DDS and SSA systems. The position performs duties independently under broad general supervision from management and provides support to both the DDS Area Office and Disability Hearings Unit. It is a promotional opportunity open only to current permanent employees in a classified position with the Louisiana Department of Health, Office of the Secretary. The position is located in Shreveport, Caddo Parish. Selected candidates must pass the Social Security Administration suitability process and federal background investigation to receive access to disability data, records, systems, or premises.

Requirements

  • Three years of experience in administrative services.
  • Extensive knowledge of the SSA Disability Program, the appellate process, and DDS and SSA systems.
  • Ability to work independently under broad general supervision.
  • Must be a current permanent employee in a classified position with the Louisiana Department of Health, Office of the Secretary.
  • Must pass the SSA suitability process and federal background investigation; access to SSA data, records, systems, or premises is contingent upon passing.

Responsibilities

  • Provide administrative support to the DDS Area Office and Disability Hearings Unit.
  • Serve as a lead worker for lower-level administrative staff.
  • Review incoming cases to ensure appropriate information is included.
  • Perform operations in state and federal computer systems.
  • Maintain electronic data systems.
  • Process mail and monitor mailroom equipment and supplies.
  • Answer telephones and respond to questions based on case records.
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