Administrative Clerk

Albany Medical Center•City of Albany, NY

11d•$41,923 - $54,500

About The Position

The Administrative Clerk provides administrative and clerical support for the Facility Maintenance department. Duties include distributing incoming, outgoing, and interdepartmental mail; scanning and filing records; and providing office reception. The clerk coordinates with staff members, volunteers, and external vendors to support smooth operations and deliver a high standard of customer service. The role may involve access to sensitive information, including HIPAA-protected health information and other information regulated by federal and New York State statutes. Access and use must follow the need-to-know and minimum-necessary principles, and reasonable efforts must be made to protect information from unauthorized access and modification in accordance with Albany Med Health System policies and standards.

Requirements

High school diploma or GED required.
Working knowledge of office equipment such as printers and fax machines.
Excellent attention to detail and organizational skills.
Ability to manage confidential information.
Computer proficiency with Microsoft Office, including Word and Excel.
Excellent written and verbal customer service skills and ability to work effectively and efficiently with a diverse population.
Ability to coordinate and work as a team member with various disciplines and departments.
Ability to read, understand, and follow oral and written instructions.
Strong organizational and time management skills.
Equivalent combinations of relevant education and experience may be substituted as appropriate.

Nice To Haves

Associate degree preferred.
1–3 years of executive secretary experience preferred.
1–3 years of general office experience preferred.

Responsibilities

Maintain adequate supplies of current forms, office supplies, and equipment.
Greet customers and patients in a friendly and professional manner.
Organize and maintain the office filing system, filing correspondence and other documents in a timely manner.
Update and distribute department documentation, including policies and procedures.
Enter data into databases and review it for accuracy.
Process standard professional correspondence on behalf of a department.
Prepare or run basic reports required by the department.
Process paperwork and review it for accuracy.
Scan and file paperwork.
Coordinate with staff members, volunteers, and external vendors to support smooth operations and customer service.
Protect sensitive information according to applicable Albany Med Health System policies and standards.