Administrative Clerk

Aston Carter • Science Hill, KY

6d • $20 - $25 • Onsite

About The Position

This temporary Administrative Clerk role provides essential administrative and customer support in a busy, HVAC-related office. The position handles incoming customer calls, resolves inquiries, and performs clerical and data-entry tasks, including entering and maintaining information in QuickBooks. The role also includes front desk coverage as needed, paperwork and filing, and general support for day-to-day office operations. It offers consistent full-time hours and the opportunity to build QuickBooks, administrative, and customer-service experience.

The position is fully onsite in a traditional office setting in Science Hill, Kentucky. The work combines customer-facing responsibilities with back-office tasks and uses computers, phones, QuickBooks, Microsoft Office, Outlook, and standard office equipment. The role is a contract position. Pay is $20.00–$25.00 per hour; individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors. Eligible benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

• QuickBooks experience, including entering and maintaining information.
• Previous administrative or office experience in a clerical or support capacity.
• Strong customer-service skills and the ability to handle phone and front desk interactions professionally.
• Clear and effective verbal and written communication skills.
• Proficiency with Microsoft Office applications and Outlook.
• Organized and dependable approach to managing multiple tasks and priorities.
• Ability to multitask in a fast-paced office environment.
• Ability to problem-solve and follow up with customers to ensure issues are resolved.
• Strong data-entry skills, with attention to accuracy and detail.
• Ability to provide general administrative and clerical support, including filing and documentation.

Nice To Haves

• Experience with front desk or reception duties.
• Clerical support experience, including filing and maintaining organized records.
• Administrative support background with exposure to a variety of office tasks.
• Interest in gaining additional QuickBooks experience and expanding administrative skills.
• Motivation to build recent experience and strengthen a resume through consistent work.

Responsibilities

• Answer incoming customer calls promptly and provide professional, courteous assistance.
• Listen to customer questions or concerns and work to resolve issues effectively.
• Coordinate with internal team members when additional information or support is needed to resolve customer matters.
• Perform general administrative and office-support duties, including clerical tasks and front desk coverage as needed.
• Enter, update, and maintain accurate information in QuickBooks.
• Complete data-entry tasks accurately and with attention to detail.
• Handle paperwork, filing, and documentation to keep records organized and current.
• Support day-to-day office operations and help keep tasks organized and on schedule.
• Use Microsoft Office and Outlook to manage emails, documents, and other administrative tasks.
• Provide customer service in person and over the phone, supporting a positive customer experience.

Benefits

• Medical, dental, and vision coverage (eligibility requirements apply).
• Critical illness, accident, and hospital coverage (eligibility requirements apply).
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available (eligibility requirements apply).
• Voluntary life and AD&D insurance for the employee and dependents (eligibility requirements apply).
• Short- and long-term disability coverage (eligibility requirements apply).
• Health Spending Account (HSA) (eligibility requirements apply).
• Transportation benefits (eligibility requirements apply).
• Employee Assistance Program (eligibility requirements apply).
• Time off or leave, including PTO, vacation, or sick leave (eligibility requirements apply).

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed