Administrative Clerk
About The Position
The Administrative Clerk provides administrative services and support to Housing Division staff to promote effective and efficient office operations. The role supports callers, rent collection and revenue documentation, maintenance requests, housing applications and waiting lists, Resident Services Coordinators, office inventory and supplies, correspondence, purchasing, and Housing Committee meetings. The position requires independent judgment, prioritization, attention to detail, confidentiality, professionalism, reliable attendance, and flexibility to take on other responsibilities assigned by management. The position is on site at the Fond du Lac Housing Division, as designated, and reports to the Housing Director. It is hourly and non-exempt, with a rate of pay of $17.31–$19.47. A valid U.S.-issued driver’s license is required, and travel is required. The role is subject to drug and alcohol testing and pre-employment and annual background checks.
Requirements
- Valid U.S.-issued driver’s license; driving eligibility is determined by Fond du Lac approved guidelines.
- High school diploma or equivalent.
- Ability to operate various office equipment.
- Knowledge of computer applications, including word processing, databases and/or data entry, spreadsheets, and Microsoft Outlook.
- Ability to work in a busy environment with constant interruptions.
- Appropriate work attire.
- Ability to communicate effectively orally and in writing.
- Ability to work independently and establish priorities.
- Attention to detail and accuracy.
- Ability to establish professional and harmonious working relationships on projects and with all parties involved.
- Must attend all mandatory department trainings.
- Maintain confidentiality of financial records and records for employees and/or clients.
- Subject to drug and alcohol testing under Fond du Lac Reservation Personnel Policies.
- Subject to pre-employment and annual background checks.
- Travel is required.
- Normal physical requirements.
Nice To Haves
- Knowledge of office management principles, techniques, and practices is preferred.
Responsibilities
- Provide administrative service and support to division staff to ensure effective and efficient office operations.
- Use independent judgment to promptly resolve issues.
- Answer the telephone, provide information to callers, route calls to appropriate officials, and place outgoing calls.
- Assist with rent collection, document daily revenue, and make bank deposits if requested.
- Assist with receiving, dispatching, and maintaining records for maintenance requests.
- Plan and prioritize daily workload to meet deadlines.
- Manage a portfolio of applications; conduct interviews about housing program eligibility; obtain required documentation; complete background and reference checks as requested; and maintain accurate, up-to-date waiting lists and files.
- Equitably process and maintain applications related to the housing waiting list.
- Assist with duties of Resident Services Coordinators.
- Assist staff in duplicating materials for applicants and residents.
- Prepare bulk mailings and routing correspondence.
- Prepare purchase orders.
- Maintain inventory files and monitor and order office supplies.
- Carry out special projects and assignments as requested.
- Prepare agendas, assemble documents, and record and maintain minutes for Housing Committee meetings; forward copies to members of the Reservation Business Committee.
- Attend all mandatory department trainings.
- Maintain confidentiality of financial records and records for employees and/or clients.
- Respond promptly and professionally to requests, complaints, and problems.
- Demonstrate courtesy, respect, and sensitivity to others, including visitors and co-workers, and represent the Band and department positively and professionally in the community.
- Maintain proper attendance, including reporting to work on time in accordance with applicable policies.
- Maintain a clean and organized work area.
- Remain flexible and assume other responsibilities assigned by management as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
