Administrative Clerk (Paseo Estero)

MidPen Housing•Oakland, CA

About The Position

The Administrative Clerk at Paseo Estero works under the direction of the Community Manager. The role monitors traffic in and out of the building, maintains the front office, communicates with residents, visitors, and staff, and assists with administrative needs. Duties include answering phones, monitoring cameras, assisting residents, visitors, guests, and applicants, documenting building activity, writing incident reports, completing work orders, and helping ensure the building is secure. The position requires adherence to MidPen policies and Fair Housing regulations. The role requires a high school diploma or GED and one year of receptionist or administrative experience. MidPen seeks someone with proficient computer skills, strong written and verbal communication, flexibility, and a willingness to perform varied tasks, along with commitment to the organization's mission and values. Flexible hours are required. The posted pay range is $17.69–$19.90 per hour, based on applicable experience and qualifications.

Requirements

High school diploma or GED.
One year of receptionist or administrative experience.
Excellent written and verbal communication skills.
Flexibility and willingness to perform varied tasks.
Commitment to the mission and values of MidPen Services and MidPen Housing.
Ability to work flexible hours.
Ability to perform the listed physical activities, including frequent sitting and occasional standing, walking, reaching, grasping, telephone use, sorting and filing, and handling objects weighing up to 15 pounds.

Nice To Haves

Proficient computer skills, including Microsoft Word and Excel.

Responsibilities

Greet and screen visitors and guests as they enter and leave the building.
Update the visitor log, daily log, and other front desk forms.
Answer telephones, take messages, and direct people appropriately.
File and prepare correspondence, and sort and distribute notices.
Complete property logs, incident reports, work orders, and other office responsibilities.
Enforce community policies and house rules.
Maintain the orderly appearance of the front entrance, lobby, and adjoining rooms.
Post and distribute tenant notices.
Monitor the video camera system.
Assist residents, visitors, guests, and applicants as needed.
Help ensure the building is secure and adhere to MidPen policies and Fair Housing regulations.
Perform other duties as assigned.