About The Position

The Part-Time Administrative Clerk provides administrative, clerical, customer service, and basic bookkeeping support for the Meriwether County Water & Sewerage Authority. The role serves as the primary point of contact for customers and visitors and supports the efficient operation of the Authority's administrative office. Responsibilities include providing customer service, maintaining records, processing invoices and payments, managing electronic and paper files, and assisting with day-to-day office operations. The ideal candidate is organized, detail-oriented, dependable, able to work independently, and professional and courteous.

Requirements

  • High school diploma or GED.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Experience using QuickBooks or similar accounting software.
  • Valid Georgia Driver's License.
  • Ability to provide outstanding customer service and communicate effectively verbally and in writing.
  • Ability to organize work, prioritize multiple assignments, maintain accurate records and files, and work independently with minimal supervision.
  • Ability to maintain confidentiality, exercise sound judgment, learn new software applications and office procedures, and perform basic mathematical calculations accurately.
  • Ability to operate standard office equipment, including computers, printers, copiers, scanners, and multi-line telephone systems.

Nice To Haves

  • One year of experience in administrative support, customer service, bookkeeping, or office administration is preferred.
  • Experience in water and sewer utility operations.
  • Experience in municipal or local government offices.
  • Experience with utility billing systems.
  • Experience with customer account management.
  • Experience with accounts payable and receivable.

Responsibilities

  • Serve as the first point of contact for customers, visitors, and vendors.
  • Answer incoming telephone calls professionally and courteously.
  • Respond to customer inquiries by telephone, email, and in person.
  • Assist with general account questions and direct inquiries to appropriate staff when necessary.
  • Maintain positive and professional relationships with the public.
  • Prepare correspondence, reports, forms, and other documents.
  • Maintain organized electronic and paper filing systems; scan, copy, and file documents.
  • Create, update, and maintain spreadsheets and databases.
  • Maintain accurate customer and administrative records.
  • Assist with scheduling meetings and maintaining office calendars.
  • Order office supplies and maintain inventory.
  • Process invoices using QuickBooks.
  • Receive and record customer payments and maintain accurate payment records.
  • Assist with reconciling daily receipts.
  • Prepare deposits and maintain supporting documentation.
  • Assist with basic bookkeeping functions as assigned.
  • Maintain confidentiality of customer and Authority records.
  • Assist the Executive Director and other Authority staff with administrative projects.
  • Perform accurate data entry.
  • Assist with special projects and other duties as assigned.
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