Administrative Clerk I

County of Yolo•Woodland, CA

12d

About The Position

The County of Yolo is recruiting for one regular, full-time Administrative Clerk I (Bilingual - Spanish) in the Women, Infants and Children (WIC) program within the Public Health Branch of the Health and Human Services Agency. The position works at various sites in Yolo County and serves as a first point of contact for families with young children and babies. The WIC program provides nutrition and breastfeeding support during pregnancy, up to one year after delivery, and for children up to age five, with services offered in person and by phone. Under close supervision, the Administrative Clerk I performs routine administrative, clerical, and basic accounting functions. In the WIC program, the employee answers phones and text messages, screens for program eligibility, schedules appointments, prepares clients for visits with other WIC staff, connects families to breastfeeding support, and assists with other program support services. This is the entry-level class in the Administrative Clerk series; incumbents may receive training and may be assigned some duties characteristic of Administrative Clerk II. The recruitment requires an online County employment application, completed supplemental questionnaire, verification of education beyond high school graduation, and a qualifying typing certificate attached at the time of application. Selected applicants are subject to a background investigation, including fingerprint review, specified law-enforcement checks, and verification of eligibility to work in the United States. Some positions in this classification may require a valid California driver's license, Class C or higher.

Requirements

One year of clerical experience, or one year of full-time business education beyond high school may substitute for the required experience.
Ability to type at least 35 words per minute; a qualifying typing certificate must be attached to the application and must meet the posting's stated requirements.
Ability to communicate in Spanish.
Strong customer service and interpersonal skills, including composure when dealing with difficult clients.
Ability to work independently and as part of a team, adapt to change, and work in a fast-paced environment with families and young children.
Ability and flexibility to work at various sites within Yolo County.
Familiarity with computer programs.
Dependability, organization, and ability to follow direction, accept constructive feedback, and meet deadlines.
Commitment to continuous learning.
Selected candidate must complete the specified background investigation, including FBI fingerprint results review, applicable local law-enforcement checks, and verification of eligibility to work in the United States.

Nice To Haves

Experience and enthusiasm related to nutrition and breastfeeding.
A valid California driver's license, Class C or higher, may be required for some positions in this classification.

Responsibilities

Greet and interview office visitors and telephone callers, answering routine questions.
Schedule appointments or direct visitors and callers to the appropriate source.
Answer phones and respond to text messages from WIC clients.
Screen clients for program eligibility and prepare them for appointments with WIC staff.
Connect families with appropriate breastfeeding support staff and assist with other WIC support services.
Consult with county departments on routine matters, when needed.
Type departmental reports, forms, and letters, as assigned.
Maintain administrative files.
Make arithmetic calculations and review reports for accuracy and completeness.
Operate modern office equipment and conduct computer inquiries, as needed.
Perform basic data entry into existing systems.
Receive, identify, and route correspondence.
Assist with financial records and documents related to financial transactions, as needed.
Assist with inventory, and receipt, record, and deposit monies, as needed.
Provide backup support to other clerical staff and perform other related assigned duties.