Administrative Associate II (AWO Secretary) - Warren Correctional Institution

State of North Carolina•Warren, NC

4d•Onsite

About The Position

The Administrative Associate II (AWO Secretary) provides administrative assistance and office management services to the Associate Warden of Custody Operation at Warren Correctional Institution, a medium-custody male correctional facility. The position handles correspondence and records, document preparation, communications, visitor direction, scheduling, and the maintenance of sensitive information. It also serves as a primary public contact for the Associate Warden and requires familiarity with prison policies and operations to respond to inquiries.

Requirements

High school diploma or GED and one year of administrative experience, or an equivalent combination of education and experience.
Applicants must complete the state application in full, including education history, work experience, and applicable certificates and licenses.
Applicants may be subject to a criminal background check and drug screen.

Nice To Haves

Documented knowledge of composing letters, memorandums, and/or reports.
Documented knowledge of Microsoft Office software, including Word, Outlook, and Excel.

Responsibilities

Manage correspondence and records, filing, database maintenance, and telephone responsibilities; greet and direct visitors and staff.
Process documents and correspondence, including transcribing dictation from rough drafts and composing documents independently when needed.
Serve as a primary public contact for the Associate Warden by making and receiving calls, directing visitors and staff, processing incoming and outgoing mail for the Warden, making reservations and appointments, and arranging transportation.
Maintain a calendar of periodic reports and handle sensitive and confidential information.
Work in the Associate Warden of Custody Operation’s assigned office and maintain a professional image.
Answer a high volume of calls from the public, elected officials, offenders’ families, and staff; greet and direct visitors and officials to the office.
Use knowledge of prison policies and operations to respond to inquiries.
Provide statistics, data, and other information on short notice and maintain information so it can be retrieved easily.