Administrative Assistant – Mailroom
About The Position
The Administrative Assistant works full-time on-site in the law firm’s mailroom, managing daily operations and efficiently processing, sorting, and distributing incoming and outgoing correspondence. The role involves scanning, copying, and mailing documents, responding to client and internal requests, and supporting attorneys in a high-volume, time-sensitive environment. No legal experience is necessary; the employee will learn basic legal documents and terminology. The position requires maintaining strict confidentiality and providing courteous, thorough, and exceptional customer service. The employee may also perform other related duties as needed to meet organizational needs.
Requirements
- High school degree required.
- Must have recently graduated from college or have 2–3 years of relevant experience.
- Excellent verbal and written communication skills.
- Proficiency in the MS Office suite.
- Commitment to providing exceptional customer service.
- Ability to work with others in a congenial, team-oriented manner and independently when needed.
- Self-motivated.
- Exceptional organizational skills, including the ability to multitask and adapt to continual change.
- Excellent attention to detail.
- Ability to carry 10 pounds or more.
- Applicants must be legally authorized to work in the United States now and in the future; employment or immigration sponsorship and support are not available.
Nice To Haves
- College degree strongly preferred.
Responsibilities
- Scan, copy, and mail documents from the law firm’s mailroom.
- Retrieve and respond to client and internal firm requests by phone or email.
- Learn basic legal documents and terminology.
- Provide timely, courteous, and thorough responses to a heavy volume of email correspondence.
- Provide exceptional customer service to internal clients at every level of interaction.
- Support attorneys in a high-volume, time-sensitive atmosphere.
- Maintain strict confidentiality of client and borrower information and firm processes.
- Perform other duties and responsibilities as needed.
Benefits
- Comprehensive compensation package.
- Salary commensurate with experience and accomplishments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
