Jr. Biller / Mailroom Assistant

UBMD Physicians Group•Buffalo, NY

1d•$18 - $20•Onsite

About The Position

UB Associates, Inc. is seeking a motivated Jr. Biller / Mailroom Assistant to support its revenue cycle team with billing processes and administrative tasks. The position offers hands-on experience and opportunities to develop billing expertise and grow within the revenue cycle team. It is full-time and onsite, with a pay range of $18.00–$20.00 per hour. The role supports billing operations, accounts receivable follow-up, compliance, and team collaboration. Duties include assisting with charge entry, claim preparation and submission, payment posting, patient statements, claim follow-up, document organization, mail handling, and general billing administration. The employee follows established procedures and HIPAA and payer guidelines, maintains accurate documentation, and escalates complex issues to the Billing Supervisor.

Requirements

High school diploma or equivalent required.
Strong attention to detail and organizational skills.
Knowledge of billing processes, coding, and revenue cycle principles.
Excellent communication skills with patients, staff, and management.
Ability to collaborate effectively while managing multiple priorities.

Nice To Haves

Associate’s degree or healthcare-related coursework preferred.
0–2 years of healthcare, billing, or administrative experience preferred.
Entry-level candidates with strong organizational skills are encouraged to apply.

Responsibilities

Assist with charge entry, claim preparation, and submission.
Review claims for basic accuracy before submission.
Post payments, adjustments, and patient transactions.
Assist with patient statement processing and follow-up on unpaid or denied claims.
Download and organize superbills and Explanation of Benefits (EOBs).
Assist in building and maintaining demo spreadsheets.
Scan and upload office paperwork into appropriate systems.
Identify and update bad-address accounts as needed.
Sort and distribute incoming billing-related mail.
Maintain organized electronic and physical filing systems.
Support general administrative tasks for the billing department.
Monitor assigned accounts for outstanding balances.
Assist with resolving claim rejections and denials.
Contact insurance companies to inquire about claim status.
Escalate complex issues to the Billing Supervisor.
Follow established billing procedures and workflows, and comply with HIPAA and payer guidelines.
Maintain accurate and complete documentation.
Participate in audits and quality checks as needed.
Collaborate with billing team members, coders, and administrative staff.
Promptly communicate missing or incorrect information.
Participate in onboarding, training, and ongoing education.