Clerical Assistant - Mailroom

State of Indiana•Pendleton, IN

About The Position

The Clerical Assistant is assigned to the Mailroom at Pendleton Correctional Facility. The role ensures effective and efficient mail delivery in accordance with Department of Correction (DOC) policy, state laws, and federal postal regulations while supporting the safety and security of the facility. The position performs general clerical and office tasks, supports daily organizational operations, and may provide direct supervision for one or more staff members. A degree is not required; a high school diploma or equivalent is required.

Requirements

High school diploma or High School Equivalent (HSE); a degree is not required.
Working knowledge of general office functions and clerical procedures.
Basic computer skills.
Active listening skills.
Effective written and verbal communication skills.
Organizational skills and the ability to prioritize tasks effectively.
Attention to detail and proofreading skills.
Ability to use Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to handle sensitive documents and agency information without divulging it to internal or external parties.
Ability to work independently.
Ability to provide effective, professional customer service to internal and external parties.
Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

Support daily organizational operations by performing general office tasks.
Greet visitors and direct them to the appropriate person based on their needs.
Answer telephone calls, provide information, take messages, or transfer calls to appropriate individuals.
Open, sort, and route incoming mail and correspondence, and prepare outgoing mail.
Operate office equipment, including photocopiers, scanners, facsimile machines, voicemail systems, and personal computers.
Accurately maintain and organize office files.
Deliver messages and run errands.
Maintain inventory, order supplies, and distribute supplies.
Complete tasks or projects assigned by a supervisor in a timely manner.
Ensure mail delivery complies with DOC policy, state laws, and federal postal regulations while maintaining facility safety and security.
The role may directly supervise one or more staff members.

Benefits

Three medical plan options, including prescription coverage, plus vision and dental plans.
Wellness Rewards Program with gift card rewards for completing wellness activities.
Health savings account with a bi-weekly state contribution.
Deferred compensation 457(b) account with employer match.
Two fully funded pension plan options.
Leave policies including 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
Up to 15 hours of paid community service leave.
Combined 180 hours of paid vacation, personal, and sick leave.
12 paid holidays, or 14 in election years.
Education Reimbursement Program.
Group life insurance.
Referral Bonus program.
Employee assistance program with covered behavioral health visits.
Qualified employer for the Public Service Loan Forgiveness Program.
Free parking for most positions.
Free LinkedIn Learning access.