Clerical Assistant

Account Recovery Specialists Inc•Wichita, KS
•Onsite

About The Position

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, ARSI® has provided accounts receivable management services and returns millions of dollars annually to local Kansas businesses. The organization has been recognized as a Best Place to Work in Collections by insideARM.com and as a Best Place to Work – Medium-Sized Company by the Wichita Business Journal. ARSI® is hiring a full-time Clerical Assistant at its Wichita office. The role supports customer service, client needs, and consumers resolving account balances while representing clients professionally and with care. Responsibilities may change at management’s discretion based on business needs.

Requirements

  • Strong verbal and written communication skills and effective problem-solving abilities.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Valid driver's license.
  • Excellent driving record.
  • Ability to type at least 25 words per minute.

Nice To Haves

  • Bilingual Spanish language skills.

Responsibilities

  • Answer and correctly transfer calls.
  • Take payments from consumers.
  • Process incoming and outgoing mail.
  • Scan and image documents.
  • Perform data entry.
  • Run errands.
  • Adhere to FDCPA, HIPAA, federal and state regulations, and company procedures.

Benefits

  • Competitive pay.
  • Flexible scheduling.
  • Career growth opportunities.
  • Health, dental, and vision insurance.
  • TeleHealth services.
  • Life and AD&D insurance.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • 401(k) and Roth 401(k) with company match.
  • Health care and dependent care flexible spending accounts.
  • Paid vacation, sick, and personal days.
  • Paid holidays.
  • Medical, maternity, and paternity leave.
  • Tuition reimbursement and professional development programs.
  • Referral program and performance incentives.
  • Performance reviews and career advancement opportunities.
  • Years of service recognition.
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