Clerical Assistant

ARSI-Default•Dodge City, KS
•Onsite

About The Position

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, ARSI® has provided accounts receivable management services and returns millions of dollars annually to local Kansas businesses. The company was recognized by insideARM.com as one of the Best Places to Work in Collections and named a Best Place to Work – Medium-Sized Company by the Wichita Business Journal. ARSI® is accepting applications for a full-time Clerical Assistant at its Dodge City office. The role supports reception and office operations, assists consumers with payments and calls, and helps consumers resolve account balances while representing clients professionally and with care. Responsibilities may change at management’s discretion based on business needs.

Requirements

  • Strong verbal and written communication skills and effective problem-solving abilities.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Bilingual Spanish required.
  • Valid driver's license required.
  • Excellent driving record required.
  • Ability to type at least 25 words per minute required.

Responsibilities

  • Perform receptionist tasks.
  • Take payments from consumers.
  • Answer calls and transfer them correctly.
  • Process incoming and outgoing mail.
  • Run errands.
  • Scan and image documents and deposits.
  • Perform minor building maintenance tasks.
  • Complete some data entry.
  • Adhere to FDCPA, HIPAA, federal and state regulations, and company procedures.

Benefits

  • Competitive pay.
  • Flexible scheduling.
  • Career growth opportunities.
  • Health, dental, and vision insurance.
  • TeleHealth services.
  • Life and AD&D insurance.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • 401(k) and Roth 401(k) with company match.
  • Health care and dependent care flexible spending accounts.
  • Paid vacation, sick, and personal days.
  • Paid holidays.
  • Medical, maternity, and paternity leave.
  • Tuition reimbursement and professional development programs.
  • Referral program and performance incentives.
  • Performance reviews and career advancement opportunities.
  • Years of service recognition.
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