Administrative Assistant - Outpatient

Discovery Behavioral Health•Del Mar, CA

2d•$21 - $23•Onsite

About The Position

Casa Palmera is a subacute residential treatment center that provides treatment for substance use, mood disorders, anxiety, and trauma. The Administrative Assistant provides high-quality communication and customer service to employees, executive directors, the management team, vendors, and visitors. The role supports the administrative building and treatment programs through communication, recordkeeping, onboarding assistance, supply management, and chart audits. The position requires professionalism, discretion, and the ability to work independently and under pressure in a fast-paced environment. This is a full-time position in Del Mar, California, scheduled Monday through Friday from 8:30 a.m. to 5:00 p.m. Compensation is $21–$23 per hour.

Requirements

High school diploma.
Excellent communication skills.
Ability to thrive in a fast-paced environment and work independently.
Ability to work well under pressure while maintaining confidentiality and a calm, professional demeanor.
Strong understanding of substance use treatment and the population treated within the facility.

Nice To Haves

College education preferred.

Responsibilities

Provide communication and customer service to employees, executive directors, the management team, vendors, and visitors.
Attend staff meetings and in-service training when necessary.
Keep track of staff whereabouts on a continuous basis.
Manage use of community space in the administrative building.
Assist with onboarding new staff members and employee-file compliance.
Run prescription-monitoring reports and upload them to client medical records.
Share pertinent information obtained from clients or families with the team.
Maintain a professional atmosphere on the telephone and in the waiting area.
Maintain filing systems and perform copying and setup tasks.
Write emails, transcribe notes, fax, copy, create spreadsheets, and print documents.
Audit charts for required intake, nursing, and clinical documents, and send audit results to the appropriate Director.
Maintain confidentiality concerning clients and families.
Maintain visitor and employee sign-in/sign-out logs.
Maintain and order office supplies for the administrative building and medical supplies for treatment programs.
Issue visitor badges and ensure visitors return them.
Greet visitors and clients professionally.
Adhere to company policies and procedures.
Complete other tasks as assigned.