About The Position

The Outpatient Driver/Administrative Assistant provides safe and reliable transportation for patients participating in outpatient services while supporting the department’s daily administrative operations. The position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The role serves as a liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Responsibilities

  • Safely transport patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies.
  • Conduct vehicle inspections, maintain transportation logs, keep the vehicle clean, and promptly report maintenance concerns.
  • Greet patients and visitors, assist with check-in and check-out, and provide customer service.
  • Schedule patient appointments, coordinate transportation requests, and manage calendars as directed.
  • Answer departmental phone calls, route inquiries appropriately, and ensure timely follow-up.
  • Assist with medical record management, scanning, filing, chart audits, and documentation compliance activities.
  • Support insurance authorization, referral tracking, and care coordination activities as assigned.
  • Assist with office supply management, data entry, and general administrative support functions.
  • Perform other duties as assigned.
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