Outpatient Administrative Assistant - ORTHO SURG
About The Position
Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support the smooth daily operations of an outpatient medical practice. The role includes administrative duties, patient registration, scheduling, billing, and patient support. The position is based in Elmira, New York, and is full-time, Monday through Friday, on the day shift. The assistant prepares daily schedules, answers calls, updates patient demographics, collects co-pays, maintains financial records, processes billing superbills, tracks daily encounters, and manages medical-record requests. The role also includes arranging follow-up appointments, obtaining prior authorizations, providing patient instructions, documenting appointments, coordinating referrals and records with providers, notifying patients of appointment changes, ordering supplies, distributing mail, and supporting smooth practice operations. The employee maintains professional behavior, participates in mandatory educational programs, and follows OSHA compliance guidelines. The physical requirements include frequent standing and walking; occasional lifting of up to 20 pounds, reaching, and stooping; and light physical effort typical of an office-based setting. The stated pay range is $16.00–$19.99 per hour, plus benefits.
Requirements
- High school diploma required.
- Excellent communication, organizational, and multitasking abilities.
- Detail-oriented and customer-focused, with the ability to work in a fast-paced medical office environment.
Nice To Haves
- Coursework in secretarial sciences preferred.
- At least three years of medical office experience preferred.
- Knowledge of medical coding is a plus.
Responsibilities
- Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
- Process billing superbills, track daily encounters, and manage medical records requests.
- Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
- Assist providers with scheduling referrals and forwarding medical records, and notify patients of appointment changes.
- Order supplies, distribute mail, and help ensure smooth practice operations.
- Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.
Benefits
- Comprehensive benefits
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
