Outpatient Administrative Assistant - Float
About The Position
Arnot Health is seeking a dedicated Outpatient Administrative Assistant to support smooth daily operations in a medical office. The role handles administrative duties, patient registration, scheduling, billing, and patient support. The position is based in Elmira, New York, and is full-time, Monday through Friday, on the day shift. The work includes preparing schedules, answering calls, updating patient demographics, collecting co-pays, maintaining financial records, processing billing superbills, tracking daily encounters, managing medical-record requests, arranging follow-up appointments, obtaining prior authorizations, and providing patient instructions. The assistant also supports providers with referrals and appointment changes, orders supplies, distributes mail, participates in mandatory education, and follows OSHA compliance guidelines. The role requires frequent standing and walking, occasional lifting of up to 20 pounds, reaching and stooping, and light physical effort typical of an office-based setting. Arnot Health states that it offers competitive wages, comprehensive benefits, and professional development opportunities. The disclosed pay range is $16.00–$19.99 per hour plus benefits.
Requirements
- High school diploma required.
- Excellent communication, organizational, and multitasking abilities.
- Detail-oriented and customer-focused, with the ability to excel in a fast-paced medical office environment.
Nice To Haves
- Coursework in secretarial sciences preferred.
- A minimum of three years of medical office experience preferred.
- Knowledge of medical coding is a plus.
Responsibilities
- Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
- Process billing superbills, track daily encounters, and manage medical records requests.
- Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
- Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
- Order supplies, distribute mail, and support smooth practice operations.
- Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.
Benefits
- Comprehensive benefits
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
