Administrative Assistant - Bilingual Spanish/English Required

KW PROPERTY MANAGEMENT AND CONSULTING•Orlando, FL

21h

About The Position

The Administrative Assistant serves as a key employee liaison between the client and KWPM services and internal support staff. The role supports the administrative and operational functions of the Company/Property while maintaining a professional, competent, friendly, and timely approach to customer service. Strong organization, attention to detail, time management, and interpersonal skills are essential. This is a full-time, non-exempt (hourly) position. Workdays and hours are determined by the property's business needs and may change to accommodate those needs.

Requirements

At least 1 year of experience in a related position.
Working knowledge of computers and associated programs, including the MS Office Suite.
Ability to multitask and set and manage priorities.
Excellent communication and listening skills to interact with a diverse, multicultural population.
Accurate keyboarding ability of 45–50 words per minute.
Ability to function in a team-organized environment.
Fluency in English and Spanish, including the ability to read, write, and speak both languages.

Responsibilities

Assist with the daily operation of the management office and perform administrative duties in accordance with established company procedures and guidelines.
Perform record keeping, filing, mail collection and distribution, word processing, data entry, office-supply maintenance, and other administrative tasks as needed.
Maintain, update, type, and coordinate account information in the computer database.
Research owner discrepancies regarding payments to accounts.
Coordinate and track important dates and meetings, including turnover, annual, and budget meetings.
Answer the telephone appropriately and handle messages courteously and accurately, responding in a timely manner.
Respond to emails within 24 hours.
Provide and maintain property service requests, the community website calendar, and other property-specific forms.
Reserve and coordinate conference room events.
Coordinate association activities with the events committee and help plan and implement activities during the season.
Work with the events committee to assist in planning and implementing resort special events.
Assist the management team in ensuring the property complies with the Association's governing documents.
Complete special projects as instructed.