Administrative Assistant (Lanham, MD)

Sheppard Pratt Careers•Lanham, MD

About The Position

Under supervision and using independent judgment, the Administrative Assistant supports the efficient daily operations of the department. The role organizes, collects, maintains, and distributes data; performs general administrative tasks; and supports staff as directed by the direct supervisor. The Administrative Assistant serves as a liaison to clients, staff, and the public on non-clinical issues. The position performs daily office functions and coordinates tasks delegated by the direct supervisor and senior management, completing assigned work on time or by established deadlines. Work may include collecting data, maintaining records, creating reports, transcribing, filing, proofreading, correspondence, record keeping, communications, small-project management, mail distribution, and ordering supplies. The role also assists with department expenses and program billing, monitors expenses against allocated funds, supports assigned projects and departmental processes, and maintains customer relations with clients, staff, vendors, and the public on non-clinical matters.

Requirements

  • High school diploma or GED, demonstrating the ability to read, write, and speak English, compose letters, and operate computer software and equipment.
  • Ability to effectively maintain an office and develop and implement office procedures.
  • Analytical ability to plan and carry out a broad range of assignments.
  • Familiarity with billing, record keeping, transcribing, creating reports, and providing staff support as directed by a direct supervisor.
  • Ability to prepare reports with basic statistical analysis.
  • Two to three years of progressively more responsible related work experience.
  • Proficiency with personal computers and Windows; Microsoft Office, including Word, Excel, PowerPoint, and Outlook; a calculator; and other automated office equipment.

Responsibilities

  • Perform daily office functions for the department.
  • Coordinate and ensure the smooth operation of tasks delegated by the direct supervisor and senior management.
  • Complete assigned tasks in a timely manner and by established deadlines.
  • Collect data; maintain records; create reports; transcribe, file, and proofread materials; maintain communications; manage small projects; distribute mail; order supplies; and handle correspondence or other assigned tasks.
  • Assist with maintaining and submitting department expenses, and monitor expenses to help keep the department within allocated funds.
  • Assist with documenting and submitting program billing.
  • Maintain customer relations by meeting the non-clinical needs of clients, staff, vendors, and the public.
  • Provide support to the direct supervisor, senior management, and staff for assigned projects and tasks.
  • Assist with non-clinical aspects of departmental processes.
  • Serve as a liaison to clients, staff, and the public regarding non-clinical issues.

Benefits

  • Professional development, including a comprehensive tuition reimbursement program supporting ongoing education and licensure and/or certification preparation.
  • Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
  • 403b retirement match.
  • Generous paid time off for benefit-eligible positions.
  • Complimentary Employee Assistance Program (EAP).
  • Mileage reimbursement program.
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