Lead Generator - Lanham, MD

McCrea Heating & Air Cond•Temple Hills, MD

6d•$18 - $20•Onsite

About The Position

The Lead Generator engages retail customers and generates qualified leads for McCrea Heating & Air Conditioning Services. This customer-facing position involves initiating conversations, identifying customers’ heating and cooling needs, promoting the company’s HVAC services, and scheduling appointments for consultations, equipment replacements, or upgrades. The position is based in a retail environment in Lanham, Maryland; the nearest supporting McCrea office is in Temple Hills, Maryland. The role offers full-time and part-time schedules. Employees may be scheduled four to five days per week, depending on employment status, business needs, and assigned location. Shifts may be scheduled Monday through Friday between 11 a.m. and 7 p.m., and Saturday through Sunday between 9 a.m. and 6 p.m. Weekend availability is required. Starting pay is $18–$20 per hour, with a $50 commission per booked appointment. McCrea Heating & Air Conditioning Services of MD, LLC is part of a family-owned business with roots dating back to 1936 and serves customers across Virginia, Maryland, Pennsylvania, Delaware, and West Virginia. The company describes opportunities to learn and grow as part of a supportive team and is an equal opportunity employer.

Requirements

Strong verbal communication and interpersonal skills.
Comfort approaching and engaging with customers in a retail environment.
Friendly, outgoing, professional, and customer-focused demeanor.
Self-motivated and dependable, with the ability to work independently.
Reliable transportation to and from the assigned work location.
Ability and willingness to learn company services, products, and lead-generation processes through training.
Ability and willingness to work a flexible schedule, including evenings and weekends.
Ability to stand and walk for extended periods, typically 6–8 hours per shift; frequently use hands and arms; occasionally lift, carry, and move promotional or display items; and bend, reach, and move throughout the retail area.

Nice To Haves

Previous retail, customer service, sales, or lead-generation experience is preferred but not required.

Responsibilities

Greet and engage retail customers in a friendly, professional, and approachable manner.
Initiate conversations to identify potential heating and cooling needs and interest in HVAC services.
Promote McCrea Heating & Air Conditioning Services and educate customers about available HVAC services and solutions.
Identify qualified sales opportunities and schedule appointments for HVAC consultations, equipment replacements, or upgrades.
Work collaboratively with store personnel to maximize lead-generation opportunities and maintain a positive customer experience.
Accurately record customer information, leads, and scheduled appointments in accordance with company procedures.
Meet established lead-generation and appointment-setting goals.
Participate in training to develop product knowledge, customer engagement, and sales skills.
Assist with setup, maintenance, and breakdown of promotional materials and displays as needed.
Maintain a professional appearance and demeanor while representing the company positively to customers.
Contribute ideas and feedback to improve lead-generation strategies and customer engagement.