Administrative Assistant - Family Justice Advocates Springfield

Commonwealth of Massachusetts•Springfield, MA

About The Position

The Committee for Public Counsel Services (CPCS), Massachusetts’ public defender agency, is hiring an Administrative Assistant for its Family Justice Advocates (FJA) office in Springfield. FJA is the Children and Family Law Division’s conflicts trial office, providing legal representation to children and indigent parents and guardians in family regulation and related custody matters. The office operates separately from other CPCS offices for conflict-of-interest purposes. The Administrative Assistant is a key member of trial-office staff, supporting the Attorney in Charge with the day-to-day operations of a fast-paced legal office. The role provides support to office staff and coordinates communications with other CAFL and FJA offices and CPCS units, including Human Resources, Facilities, and Information Technology. The position reports to the Supervising Administrative Assistant. Applicants must have at least one year of full-time or equivalent part-time administrative experience, or an eligible equivalent combination of experience and education. An Associate’s or higher degree majoring in business administration, business management, or public administration may substitute for the required experience; education toward such a degree is prorated. Applicants must also have access to a personal computer and home internet sufficient for remote work.

Requirements

  • At least one year of full-time or equivalent part-time experience in administrative work, or an equivalent combination of qualifying experience and education.
  • An Associate’s or higher degree majoring in business administration, business management, or public administration may substitute for the required experience; education toward such a degree is prorated.
  • Access to a personal computer and home internet sufficient to work remotely.
  • Strong communication, organizational, and detail skills.
  • Ability to interact effectively with diverse colleagues at all levels of the agency and work as an effective team member.
  • Flexibility and strict adherence to confidentiality.

Nice To Haves

  • Typing speed of 50 to 60 words per minute is preferred.
  • Familiarity with advanced Microsoft Word formatting and editing and Microsoft Excel.
  • Legal office experience is a plus.
  • Foreign language skills are strongly preferred.

Responsibilities

  • Support a team of attorneys with administrative work.
  • Open and close cases, including running conflict checks.
  • Prepare and process word-processed materials, including CORI requests, subpoenas, motions, letters, and running sheet entries.
  • File, fax, photocopy, scan, and shred documents.
  • Handle transcriptions, transcript requests, and other document and record requests as necessary.
  • Provide telephone and reception services.
  • Communicate effectively with internal and external contacts at all levels and across diverse and underrepresented groups.
  • Perform other duties as assigned.
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