Administrative Assistant - Bilingual Spanish/English Required

KW Property Management Careers•Orlando, FL
•Onsite

About The Position

The Administrative Assistant serves as a key liaison between clients, KWPM services, and internal support staff. The role supports the administrative and operational functions of the Company/Property and requires a professional, friendly, and service-oriented approach, along with organization, attention to detail, time management, and interpersonal skills. The position is full-time, non-exempt, and hourly; workdays and hours are determined by property business needs and may change accordingly. The role is based indoors in an office setting, with some outdoor work potentially required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • At least one year of prior experience in a related position.
  • Working knowledge of computers and associated programs, including the MS Office Suite.
  • Ability to multitask and set and manage priorities.
  • Excellent communication and listening skills for interacting with a diverse, multicultural population.
  • Accurate keyboarding ability at 45–50 words per minute.
  • Ability to function in a team-organized environment.
  • Fluency in English and Spanish, including the ability to read, write, and speak both languages.
  • Ability to meet the position's physical demands, including occasionally sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing 20 pounds or less.
  • Manual dexterity, auditory and visual skills, and ability to follow written and oral instructions and procedures.

Responsibilities

  • Assist with daily management office operations and administrative duties according to company procedures and guidelines.
  • Perform record keeping, filing, mail collection and distribution, word processing, data entry, office supply maintenance, and other administrative tasks as needed.
  • Maintain, update, type, and coordinate account information in the computer database.
  • Research owner discrepancies regarding account payments.
  • Coordinate and track important dates and meetings, including turnover, annual, and budget meetings.
  • Answer the telephone properly and handle messages courteously, accurately, and in a timely manner.
  • Respond to emails within 24 hours.
  • Provide and maintain property service requests and the community website calendar, along with other property-specific forms.
  • Reserve and coordinate conference room events.
  • Coordinate association activities with the events committee and help plan and implement activities during the season.
  • Assist the events committee with planning and implementing resort special events.
  • Assist the management team in ensuring the property remains in compliance with the Association's governing documents.
  • Complete special projects as instructed.
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