Administrative Assistant - Orthopedics Harrisonburg - Full-Time

Augusta Health Careers•Harrisonburg, VA

About The Position

The Administrative Assistant supports an Orthopedics physician office practice in Harrisonburg. Under the supervision of the Office Manager, the role performs receptionist, secretarial, and operational duties and serves as a liaison among patients, staff, and the physician. The position initiates processes and accesses the operational components of the office as required for daily operations, including the physician’s office, medical records, and medical supplies.

Requirements

High school education or equivalent.
One year of general office support experience.
Basic understanding of general office routines and procedures, including the ability to file accurately.
Basic knowledge of Microsoft Word and Excel.
Computer proficiency, including keyboarding, basic navigation, and use of email (Outlook).
Ability to work accurately and efficiently with multi-line phone and computer systems.
Effective customer service and relationship-building skills with patients, visitors, and staff.
Ability to respect patients’ dignity and follow HIPAA rules without breaches in confidentiality.
Ability to transcribe documents.
Proficient listening, verbal, and written communication skills.

Nice To Haves

Medical office experience.

Responsibilities

Perform receptionist, secretarial, and operational duties for the physician office practice.
Serve as a liaison between patients, other staff, and the physician.
Initiate implementation of processes and access operational components of the office as required for daily operations.
Handle office operations involving access to the physician’s office, medical records, and medical supplies.
File accurately and transcribe documents.
Work with multi-line phone and computer systems.