Administrative Assistant Home Health Greater Boston

Boost Home Healthcare - Greater Boston•Brookline, MA

12d•$45,000 - $50,000

About The Position

Boost Home Healthcare is a Medicare-certified, ACHC-accredited skilled home health agency serving patients across Greater Boston. The Administrative Assistant, described in the posting as an Intake & Office Coordinator, serves as a coordination hub among referral sources, patients, physicians, and the clinical team. The role helps keep office operations organized by processing referrals, coordinating visits, tracking physician orders, maintaining records, and supporting leadership with day-to-day office operations.

Requirements

At least 1 year of office or administrative experience, preferably in home health, healthcare, or a physician’s office.
Strong organization skills and a reliable system for tracking open items.
Clear, professional communication by phone and email.
Comfort with Microsoft Office, Google Workspace, and an EMR.
Ability to manage competing priorities in a fast-paced environment.
Understanding of patient confidentiality and HIPAA.

Nice To Haves

Medicare home health intake experience, including eligibility, face-to-face requirements, and 485s.
EMR experience such as Kantime, Epic, or HCHB.

Responsibilities

Process incoming referrals, verify insurance and eligibility, and confirm required documents are complete.
Coordinate start-of-care visits and schedule clinicians according to physician-ordered frequency.
Track, send, and follow up on unsigned orders and plans of care until they are returned.
Find coverage for call-outs and maintain an accurate daily schedule.
Answer phones and serve as a professional first point of contact for patients, families, and referral partners.
Maintain patient records in the EMR and keep office files organized and HIPAA-compliant.
Support the Director of Nursing and administrator with day-to-day office operations.