Administrative Assistant II, UNLV Student Wellness - Student Counseling and Psychology [R0154164]

University of Nevada Las Vegas•Las Vegas, MD

2d•$42,637•Onsite

About The Position

Student Wellness at the University of Nevada, Las Vegas is seeking a full-time Administrative Assistant II for Student Counseling & Psychological Services (CAPS). The role joins an integrated Student Wellness service unit that includes a counseling center, health center, wellness promotion department, military and veteran services, and disability services. Student Wellness provides health and wellness services responsive to the needs of its diverse population. The Administrative Assistant II facilitates CAPS on-site front desk operations and provides clerical and management support to the department. The position requires confidentiality, professionalism, and superior interpersonal skills. Work is on site with rotating eight-hour shifts between 7:45 a.m. and 6:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. Friday; the employee must be flexible in their schedule. All candidates must pass a background screening.

Requirements

All minimum qualifications are waived for this position until December 31, 2026, under Executive Order 2026-002.
The stated minimum qualifications are high school graduation or equivalent education and two years of clerical and administrative support experience involving one or more of the following: maintaining records and files; preparing materials using a personal computer or word processor; assisting customers with forms and applications; or performing secretarial duties supporting professional staff; OR one year of experience as an Administrative Assistant I in Nevada State service; OR an equivalent combination of education and experience.
Must be flexible in work schedule and able to work rotating eight-hour shifts on site within the specified weekday hours.
Must pass a pre-employment criminal background and/or credit check.
Confidentiality, professionalism, and superior interpersonal skills.

Nice To Haves

Prior experience working in a healthcare environment.
Experience handling Protected Health Information (PHI) in compliance with HIPAA.

Responsibilities

Schedule, reschedule, cancel, and confirm appointments accurately.
Enter and update client information in the electronic health record (EHR), and verify, obtain, and maintain client demographics.
Perform client check-in and check-out procedures.
Assist and guide clients in using the UNLV Wellness Portal.
Perform assigned clinic opening and closing procedures.
Check student eligibility and inform students about the semester Student Health fee.
Greet clients, vendors, and visitors entering the CAPS clinic.
Collaborate with other administrative assistants and clinical staff.
Provide general information about the Student Wellness Center and its services.
Control, monitor, and manage entry into clinical areas.
Answer telephones, emails, and instant messages, and assist with resulting inquiries.
Retrieve and respond to messages received by phone, in person, or electronically.
Maintain a neat, clean, and professional appearance in the lobby, check-in, and front desk areas.
Create work orders for issues, maintenance requests, safety concerns, or hazards.
Purchase office supplies as needed and coordinate deliveries.
Prepare promotional items, handouts, and other supplies for outreach events.
Prioritize and perform multiple tasks as needed in the clinic.
Adjust work schedules as needed based on patient, staffing, and clinical needs.
Use the electronic health record system effectively and efficiently.
Comply with Student Wellness Center policies, procedures, and accreditation standards.
Participate in infection prevention assessments and safety drills.