Administrative Assistant II, UNLV Student Wellness - Student Counseling and Psychology [R0154164]

Nevada System of Higher Education•Las Vegas, NV

4d•$42,637•Onsite

About The Position

The University of Nevada, Las Vegas is hiring a full-time Administrative Assistant II for Student Counseling & Psychological Services (CAPS), part of Student Wellness. Student Wellness is an integrated service unit that includes counseling, health, wellness promotion, military and veteran services, and disability services. The position facilitates on-site front desk operations and provides clerical and management support to CAPS. It requires a flexible schedule and rotating eight-hour on-site shifts between 7:45 a.m. and 6:00 p.m. Monday through Thursday, and between 8:00 a.m. and 5:00 p.m. on Friday. Candidates must pass a background screening. The role requires confidentiality, professionalism, and superior interpersonal skills.

Requirements

Minimum qualifications are waived for this position through December 31, 2026 under Executive Order 2026-002.
The stated minimum qualifications are high school graduation or equivalent and two years of clerical and administrative support experience involving one or more of the following: maintaining records and files; preparing materials using a personal computer or word processor; assisting customers with forms and applications; or performing secretarial duties for professional staff; alternatively, one year as an Administrative Assistant I in Nevada State service, or an equivalent combination of education and experience.
Must pass a pre-employment criminal background and/or credit check.
Must be flexible to work rotating eight-hour shifts on site during the stated operating hours.
Requires confidentiality, professionalism, and superior interpersonal skills.

Nice To Haves

Prior experience in a healthcare environment and handling Protected Health Information (PHI) in compliance with HIPAA.

Responsibilities

Schedule, reschedule, cancel, and confirm appointments accurately.
Enter and update client data in the electronic health record (EHR), and verify, obtain, and maintain client demographic information.
Perform client check-in and check-out procedures.
Assist and guide clients in using the UNLV Wellness Portal.
Perform assigned clinic opening and closing procedures.
Check student eligibility and explain the semester Student Health fee.
Greet clients, vendors, and visitors entering the CAPS clinic.
Collaborate with other administrative assistants and clinical staff.
Provide general information about the Student Wellness Center and its services.
Control the flow of people and monitor and manage entry into clinical areas.
Answer telephones, emails, and instant messages; handle inquiries and related requests; and retrieve and respond to phone, in-person, and electronic messages.
Maintain a neat, clean, and professional appearance in the lobby, check-in, and front desk areas.
Create work orders for issues, maintenance requests, safety concerns, or hazards.
Purchase office supplies as needed and coordinate deliveries.
Prepare promotional items, handouts, and other supplies for outreach events.
Prioritize and perform multiple tasks in the clinic, adjusting the work schedule as needed to accommodate patient, staffing, and clinical needs.
Use the electronic health record system effectively and efficiently.
Comply with Student Wellness Center policies, procedures, and accreditation standards.
Participate in infection prevention assessments and safety drills.