About The Position

Student Wellness at the University of Nevada, Las Vegas seeks a full-time Medical Assistant I to join its healthcare team at the Student Health Center (SHC) and Faculty and Staff Treatment (FAST) Center. The position performs both clinical and front-desk duties, including patient intake and clinical support, administrative and financial transactions, appointment coordination, and assistance to patients and visitors. The employee is expected to follow clinical policies, infection-control practices, accreditation standards, and confidentiality requirements while delivering compassionate service.

Requirements

  • High school diploma or equivalent.
  • Successful completion of a medical assistant program, or related education and experience within a healthcare setting.
  • Valid CPR certification.
  • Compliance with the UNLV Student Wellness Center Employee Exposure to Communicable Disease (Prevention of) Policy and Immunization Compliance Manager.
  • Graduation from high school or equivalent and one year of clerical experience that includes maintaining records, answering telephones, or reviewing forms, documents, and other written materials; OR six months of experience as an Administrative Aid in Nevada State service; OR an equivalent combination of education and experience.
  • Submit a letter of interest (cover letter), detailed resume, and three professional references.

Nice To Haves

  • Medical assistant national certification.

Responsibilities

  • Perform in-person and telehealth patient intakes, including reviewing patient history and medications and measuring and recording vital signs.
  • Recognize and respond to emergencies in collaboration with the healthcare team.
  • Complete laboratory requisitions and include relevant information and supporting documentation when indicated.
  • Apply universal precautions, aseptic technique, and infection-control practices.
  • Prepare patients for examinations and medical procedures.
  • Perform routine diagnostic tests as indicated, including vision screenings, EKGs, peak flow assessments, and spirometry.
  • Assist providers with examinations, clinical procedures, and treatments.
  • Prepare and administer immunizations according to SHC policy and procedure.
  • Follow up on test results under the guidance of registered nurses and healthcare providers.
  • Prioritize and perform multiple clinic tasks, and adjust work schedules as needed based on patients, staffing, and clinical needs.
  • Use the SHC/FAST Center electronic health records system effectively and maintain legible, accurate clinical documentation and records.
  • Prepare examination and treatment areas and ensure they are clean and well-stocked.
  • Teach patients methods of health promotion and treat patients with compassion and empathy.
  • Comply with SHC/FAST Center policies, procedures, and accreditation standards; participate in infection-prevention assessments and safety drills; and comply with quality assurance practices.
  • Answer telephones, emails, and instant messages and assist with resulting requests.
  • Protect confidential health information and patients’ right to privacy.
  • Welcome patients, clients, and visitors; identify their needs and direct them to appropriate staff or clinical areas.
  • Restrict unauthorized entry into the clinic area and grant access only to authorized people.
  • Provide accurate general information about SWC and its services.
  • Ensure packages and deliveries are given to the appropriate recipient or that the recipient is promptly notified.
  • Maintain a neat, clean, and professional lobby, self-check-in, and front-desk area.
  • Schedule, reschedule, cancel, and confirm appointments.
  • Accept and process payments, process statements, and maintain SWC patient accounts in a timely manner.
  • Verify patient/client eligibility and assist with check-in and check-out.
  • Troubleshoot patient portal check-in issues.

Benefits

  • Paid time off, sick leave, and holidays
  • Medical, dental, and vision insurance
  • Comprehensive retirement plans and voluntary benefits programs
  • No state income tax
  • Tuition discounts at Nevada System of Higher Education schools
  • Tuition discounts for spouses, domestic partners, and dependents
  • Employee recognition and appreciation programs
  • UNLV athletics ticket discounts
  • Statewide employee purchase program discounts
  • RebelCard discounts on and off campus
  • Wellness programming for UNLV faculty and staff at no cost
  • Career advancement opportunities to leadership roles
  • Personal and professional development opportunities
  • Comprehensive onboarding program
  • Support and resources for veteran applicants
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