Administrative Assistant 1 (PCN250951)

State of Alaska•Anchorage International Airport, AK
•Onsite

About The Position

The Department of Transportation and Public Facilities (DOT&PF), Ted Stevens Anchorage International Airport, is seeking an organized, dependable, and customer-service-oriented Administrative Assistant 1 to support its Airport Operations team. The position independently coordinates the airport’s Lost & Found Program while providing administrative support to Airport Operations. The role manages the daily Lost & Found process, including receiving, documenting, tracking, storing, and releasing recovered property. It assists travelers with lost-property inquiries, verifies ownership, coordinates shipping, and maintains accurate inventory records. Additional administrative work includes supporting timesheets, purchasing, invoice processing, travel coordination, scheduling, correspondence, and recordkeeping. The position also supports recruitment and onboarding, coordinates meetings, and helps maintain efficient office processes. The successful applicant serves as a point of contact for travelers, airport employees, and outside agencies, providing professional assistance and responding to questions and concerns. The work requires independence, sound judgment when handling sensitive information and valuable property, attention to detail, and the ability to manage competing priorities. The position is based at Ted Stevens Anchorage International Airport in Anchorage, Alaska, with primary Lost & Found duties performed from the South Terminal. It involves frequent interaction with travelers, employees, and outside agencies, along with independent office and administrative responsibilities. A valid Alaska driver’s license is required. Candidates must be eligible for an airport identification badge and pass fingerprint-based criminal history and background checks, as well as a TSA Security Threat Assessment. Minimum qualifications are six months of advanced clerical experience, or six months of a combination of post-secondary education, vocational education, and/or advanced-level clerical experience. Applicants using education toward the qualifications must provide transcripts. Applicants are requested to submit three professional references with their application.

Requirements

  • Six months of advanced clerical experience, or six months of a combination of post-secondary education, vocational education, and/or advanced-level clerical experience.
  • Valid Alaska driver’s license.
  • Must be eligible for an airport identification badge under TSA regulations and pass fingerprint-based criminal history and background checks and a TSA Security Threat Assessment.
  • Demonstrated attention to detail.
  • Computer skills, including use of software applications, databases, and automated systems.
  • Customer-service skills, including assessing needs, providing information or assistance, and resolving problems.

Responsibilities

  • Manage the daily operations of the airport’s Lost & Found Program, including receiving, documenting, tracking, storing, and releasing recovered property.
  • Assist travelers with lost-property inquiries, verify ownership, coordinate shipping arrangements, and maintain accurate inventory records.
  • Provide administrative support to Airport Operations, including timesheets, purchasing, invoice processing, travel coordination, scheduling, correspondence, and recordkeeping.
  • Support recruitment and onboarding activities.
  • Coordinate meetings and assist with administrative processes that support airport operations.
  • Serve as a point of contact for travelers, airport employees, and other agencies, providing assistance and addressing questions and concerns.
  • Handle sensitive information and valuable personal property with good judgment.

Benefits

  • Opportunity to gain experience in administrative operations, customer service, purchasing, and government processes.
  • Work alongside a dedicated team of aviation professionals and support airport employees and travelers.
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