Administrative Assistant 1

Family and Children Services, Division of•Americus, GA

About The Position

The Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS), is hiring an Administrative Assistant 1 in Americus, Sumter County, Georgia. Under direct supervision, this position performs a wide range of office administration duties for assigned functions or program areas. Duties may be complex and may involve access to confidential information. The role may include researching, investigating, or resolving program data and issues; drafting documentation, reports, and presentations; and representing the program or unit by providing information and assistance to internal and external customers. The position supports the agency’s mission to provide individuals and families access to services that promote self-sufficiency and independence and protect vulnerable children and adults. The selected candidate receives additional training as required to gain proficiency and experience in all areas. The role may also involve assisting with departmental emergency responsibilities if an emergency is identified.

Requirements

High school diploma or GED.
Two years of job-related experience.
Ability to perform office administration duties that may involve confidential information.
Ability to provide information and assistance to internal and external customers.
Ability to research and resolve program or client issues and questions.

Responsibilities

Provide general secretarial, clerical, and administrative support to the assigned area.
Provide program, administrative, and/or technical assistance to customers and staff.
Support routine agency or office administrative functions, including travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing and credit, inventory, property control, personnel, and payroll.
Complete routine and special reports for county leadership.
Track county data, including staff training compliance and equipment and supplies purchases and leases.
Respond to requests from the Regional Director’s office for data and information.
Organize and schedule meetings for internal and external customers.
Provide assistance and problem resolution to claimants, employers, staff, other agencies, and the general public.
Research and resolve detailed program or client issues and questions.
Prepare documents and, as needed, enter data and process documents and records.
Represent the manager in various matters as needed.
Operate standard office equipment required to perform duties.
Perform other professional responsibilities as assigned.