Administrative Assistant 1 (AA1) - Spokane North

State of Washington•Spokane County – Spokane, WA

2d•Onsite

About The Position

The Administrative Assistant 1 joins the clerical team at DCYF’s Spokane North Office and provides administrative support to Social Service Specialists, supervisors, and community partners. The role helps maintain efficient office operations by handling complex clerical projects, managing office priorities, and covering other unit positions. It also involves legal case management of court documents and orders, coordinating deliveries, and maintaining confidentiality. The position requires independent planning and initiative to meet work and office goals. The incumbent must complete formal training courses required by law, policy, and regional requirements within one year of appointment. A valid driver’s license and at least two years of driving experience are required. The position is represented by the Washington Federation of State Employees (WFSE).

Requirements

One year of office experience requiring keyboarding or typing, or equivalent education and experience totaling one year of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.
Ability to take action to learn and grow.
Ability to take action to meet the needs of others.
At least two years of driving experience and a valid driver’s license.
Successfully complete formal training courses required by law, policy, and regional requirements within one year of appointment.

Nice To Haves

Strong knowledge of Microsoft Office, including Word, Excel (with multi-level spreadsheet creation experience), and Adobe.
Knowledge of general office procedures and processes.
Experience drafting, editing, and sending electronic correspondence.
Experience editing, proofreading, and drafting memos and other written documents.
Experience operating vehicles for maintenance or repair transport.

Responsibilities

Answer a multi-line phone system in a fast-paced environment.
Greet clients, providers, and staff; screen calls and visitors; and act as a liaison between clients and Social Service Specialists.
Distribute communications and documents in a timely manner.
Perform complex word-processing tasks.
Coordinate and assist the Region office’s Social Service Specialists and staff.
Maintain vehicle schedules and mileage logs; manage the vehicle fleet, including driving vehicles for service and cleaning them.
Keep an inventory of office client resources.
Prepare files for upload to the document management system.
Upload court orders and file court documents online and in person as required.
Maintain filing systems, databases, multiple tracking logs, and computer programs.
Manage office priorities, perform complex clerical projects, and cover other positions in the unit.
Maintain confidentiality.